Privacy Policy
Tanzania Highland Safari and Trek is committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
Information We Collect
We may collect the following information when you make inquiries, bookings, or communicate with us:
- Full name and contact details
- Email address and phone number
- Passport details (for booking and travel arrangements)
- Travel preferences and itinerary details
- Payment and billing information
- Communication records (emails, messages, inquiries)
We only collect information necessary to provide safe and well-organized travel services.
How We Use Your Information
Your information is used for the following purposes:
- Processing bookings and travel arrangements
- Communicating with you about your safari or trekking experience
- Arranging accommodation, transport, park permits, and related services
- Providing customer support before, during, and after your trip
- Improving our services and customer experience
- Complying with legal and regulatory requirements
We do not sell or trade your personal information to third parties.
Sharing of Information
We may share necessary information with trusted third-party service providers such as:
- Hotels and lodges
- Safari guides and transport operators
- National park authorities
- Payment processors and booking systems
This sharing is strictly limited to what is required to deliver your travel services.
All partners are expected to handle your information responsibly and securely.
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
While we take all reasonable steps to safeguard your information, no system can be 100% secure, and we encourage clients to also take precautions when sharing sensitive information online.
Cookies and Website Use
Our website may use cookies to improve user experience, analyze website traffic, and enhance functionality.
You can choose to disable cookies through your browser settings, although some parts of the website may not function properly without them.
Data Retention
We retain personal information only for as long as necessary to fulfill booking requirements, legal obligations, and customer service purposes.
After this period, your data will be securely deleted or anonymized.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally possible)
- Withdraw consent for certain uses of your information
For any data-related requests, you may contact us directly.
Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be posted on this page with an updated revision date.
Use of Images and Marketing Content
With your permission, we may use photos or videos taken during your safari or trekking experience for marketing and promotional purposes, including on our website, social media platforms, and advertising materials.
We always respect our clients’ privacy. No personal images will be used without your consent.
If you prefer not to have your images used, you may inform us at any time before or after your trip, and we will fully respect your decision.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may contact Tanzania Highland Safari and Trek through the official communication channels provided on our website.